Training Management Professional
The ‘Training Management’ course covers important topics and provides participants with the knowledge and tools to survive the ever growing demands placed on the training function.
The course incorporates an experiential learning approach that allows participants to individually and collectively develop solutions to case studies, draft budgets, develop training policies, evaluate surveys and create business requirements for training systems.
· Describe the key roles and responsibilities of training departments
· Develop a training department mission statement with key result areas and key performance indicators
· Establish a comprehensive training strategy which includes training policies, procedures, and training plans
· List important steps for developing and administering training budgets
· Identify methods for evaluating the training function
· Conduct a cost benefit analysis for training activities
· Prepare business requirements for a Learning Management System (LMS) and the necessary system selection steps
Managing a training department
· Defining management
· Key management functions
· Personal assessment and development plan
· Role of the training department in an organization
· Conducting a ‘PESTLE’ and ‘SWOT’ analysis
· Devising a training strategy
· Training department mission statement
· Identifying key result areas
· Training department key performance indicators
· Marketing the training function within your organization
· Training and development roles
· Structure of a training department
Mapping training policies, procedures and training plans
· Importance of training policies
· A look at common training policies
· Drafting training policies
· Components of a training plan
· Partnering with training providers
Establishing a training budget
· Whose responsibility is it?
· Budget types and techniques
· Measurement, metrics and budget data
· Eight steps to creating your budget
· Tips for defending your budget
· Examples of training budgets
Evaluating the training function
· Reasons for evaluating the training function
· Key performance indicators
· Deciding on indicators
· Monitoring and reporting
· Measuring employees’ satisfaction of the training function
· Evaluation methods
· Developing the training function’s satisfaction survey
· Evaluating transfer of behavior
· Conducting a cost/benefit analysis
· Reporting return on investment
· Presenting your findings
Selecting and implementing an LMS
· Purpose and importance of LMS
· Existing types and technology
· Common features
· Business requirements
· Defining the selection process
Examples and comparison of LMS
The course targets existing or aspiring training mangers. Specialists, team leaders, training managers and line managers who have a direct interest to pursuing a career as a training manager.