The Professional Personal Assistant
This practical course will prepare you for an exciting career in Management. Improve your prospects of career advancement by using this program as a foundation for further studies in this fast growing field. This qualification offers a unique, affordable, cost-effective opportunity for learners to ensure they meet the competitive market demands.
· Make the shift from Executive PA to business partner
· Improve your professional relationship with your manager
· Understand how to prepare for the arrival of a new manager
· Understand how to effectively organize your workflow
· Plan and manage meetings and events
· Maximize your value in the organization using performance appraisals
· Work effectively with communication styles
· Effective diary and email management strategies
· Acquire the practical win-win negotiation skills
· Understanding your objectives
· Raising your profile from Executive PA to business partner
· Discovering your boss’s daily priorities
· Attributes of top performing Pas
· Skills every PAs should acquire
· Strategies for promoting your skills
· Managing PA stress
· Goal setting: writing a personal development plan
· Strategies for improving your working relationship with your boss
· Creating synergy with the executive team
· How to manage multiple bosses
· Harmonizing with your boss’s work style
· You and your personal brand
· Strategies for maximizing your performance appraisal scores
· How to identify tasks that add value to your role
· Time managing & prioritizing your workload
· Email management, diary management and Minute Taking Tips
· Techniques for improving your work flow
· Understanding your team
· Technology & resources for your PA toolkit
· Exploring the Virtual Assistant role
· Social media & Linked-in strategy
· The project management process
· Identifying & off-setting risks
· Using timelines in event management
· Effective event management & party planning tips
· Dealing assertively with managers
· Communication skills and body language
· Presenting your ideas to management
· Writing to influence management
· Practical problem solving techniques
· The rules of negotiation
· Identifying what the other party needs from you
· Practicing win-win negotiation
Administrators, Personal Assistants, executive secretaries, existing or prospective office managers, general managers, senior administrators and supervisors of junior level employees.