Quality Management in Aviation
The course provides an overview of how an organization should take control of and manage internal audit programs designed to provide the Accountable Manager with the assurance of compliance with regulations and company working practices and designed to provide regulatory authorities with the confidence of an organization’s self-monitoring process. It aims to show the relationship between ‘quality’ and ‘safety’ and how a management system needs to be constructed to effectively integrate the disciplines of both into a single system that will satisfy regulatory requirements and company commercial objectives.
· Understand the application of the important principles of Quality Management in an aviation
· Apply the important principles of Quality Management in an aviation
· Promote and facilitate the development of a quality management system
· Facilitate audit program that will act in support of the business in response to regulatory requirements
· Basic principles of Quality Management
· Understanding associated terminology
· Quality Management in the context of Business Management
· The role of the Accountable Manager in relation to the QMS
· The relationship between Quality & Safety Management systems
· Understanding the regulations in relation to Quality Management
· Developing & implementing a QMS in support of business aims & objectives and in response to regulations
· Regulatory responsibilities of the Quality Manager
· Business requirement of the quality management function
· Fundamental principles of auditing
· Relative responsibilities of those managing and undertaking audits together with those subject to auditing activity who will need to consider and implement effective corrective actions
· Development of audit programs
· Best practice audit planning, conduct and reporting
· Audit reports & records
· Auditor competency and development issues
· Effective corrective action, audit follow up and close out mechanisms
· The role of the Accountable Manager in steering the audit process and ensuring adequate response to audit findings
· Interactive trainer led discussions on quality management and auditing problems & solutions
Quality Managers, Audit Managers, Compliance Managers, regulators involved in the assessment of an organizations quality management system and associated audit process who work, in the aviation sector.