Human Factor in Aviation
This workshop provides you with an overview of human factors concepts, knowledge and practical applications, with a focus on the current and future role of human factors in the operational environment of the aviation industry.
· Understand the concepts of human factors, human errors and error tolerance as applied to the aviation industry
· Identify human factors contributions to aviation safety occurrences
· Apply human factor principles and concepts to manage errors and violations on an individual, organizational and systemic level
Human Factors: Past, Present and Future
· Defining human factors and human error
· The human factors contribution to aviation safety
· The origin of aviation psychology and human factors
· Human factors from Crew Resource Management to Non-Technical Skills
· The nature of the success of human factors programs
· The future for human factors
Understanding and Managing Human Error
· Principles of human error
· Errors versus violations
· Error-producing conditions
· Practical case study application
Human Factors and Systems Safety
· A human factor approach to event investigation – the Reason model
· Developing error tolerance
· Practical case study application
Design and Automation
· Evolution of cockpit technology and design
· Technology and reliability
· Automation – positives and challenges
· Human-centered design principles
Social and Group Influences on performance
· Group pressure and conformity
· Team composition and dynamics
· Barriers to effective communications
· Management strategies
Error Management
· Managing unintended and intended actions
· Individual and organizational error management strategies
Culture and Safety Management
· National, Organizational and Professional cultures
· Essential ingredients of safety culture
· Safety culture maturity and High Reliability Organisations (HRO’s)
Health, Well-Being and Support Programs
· Physical and Mental Fitness to Fly
· Strategies to support safety critical workers
Operational supervisors, senior executives and managerial personnel who are responsible for quality and safety from organizations including airline operators, civil aviation administrations, air navigation service providers, airport operators and MROs.