Airport Ramp Operations Services & Management
This course provides you with an understanding of the intricacies and complexities of the airside environment and below-wing operations. You will be able to acquire the required skill sets and knowledge to achieve higher operational efficiency and safety in airside operations.
· Understand standard ramp operations terminologies
· Understand collaborative decision making processes involving the various industry players and agencies
· Gain practical knowledge on airside planning principles, considerations and concepts
· Develop key performance indicators for a more efficient and safer airside operations environment
· Apply best practices to better manage the diverse issues in an airside working environment
· Airport Best Practices: Airport Ramp Operations
· Fundamental Overview of Airside Operations
· Airside Infrastructure and Systems – Airside Operations’ Requirements
· Airside Operations & Management – Roles and Responsibilities
· Passenger and Baggage Handling Services
· Ramp Handling Service
· Line Maintenance and Support
· Estate Management (Airside)
· Apron and Aircraft Stand Planning
· Safety Clearances and Ramp Markings
· Aircraft Stands and Gate Assignments
· Pest Control and Purpose
· Standard Operating Procedures
· Overview of Airside Safety
· Foreign Object Damage (FOD) Management
· Managing Airside Works
· Reflections on Learning Journey
· Airport Best Practices:
· Airport Ramp Operations (Intermediate)
· Airfield Lighting Systems
· Wildlife Control
· Pest Control and Purpose
· Airside Rules and Regulations
· Airside Accident Investigation – Vehicles/Equipment
· Aircraft Accident Investigation
· Contingency Planning/Pre-emptive Alert Culture
· Performance Indicators and Standards
· Airside Fire Safety Requirements
· Aircraft Recovery and Equipment
· Oil Farm and Hydrant Systems
· Airside Operations/Safety Committee
· Overview of Aerodrome Control
· Airport Security
· Airport Operator Organization and Safety Management System
· Reflections on Learning Journey
· Airport Best Practices: Airport Ramp Management
· Overview of Airside/Ramp Operations and Management Course
· Airside Planning/Development
· Airport Security
· Working with Government Agencies
· Collaborating Airport Partners
· Managing Maintenance/Cleaning Contractors
· Managing Low Cost Carriers Operations
· Airside Policies and Handling Agreements
· Impact on Airside Operations
· Air Cargo Management
· Crisis Management and CMC Set-up
· Airport Emergency Plan
· Operations Readiness and Transfer
· Strategies in Managing Airside
· Airline Operators Committee
· Human Factors
This course is beneficial to personnel involved in airside operations and management from civil aviation administrations, airport authorities and organizations supporting airport ground operations or airside safety.