Advanced Supervisory Skills

Who Should Attend

Building advanced supervisory skills is critical to help you and your organization succeed in challenging economic times. This course is designed for helping experienced supervisors develop advanced supervisory and managerial skills such as effective management, performance management, goal setting, motivation, and team development.
This course relies on the use of individual and group debriefs. The course also features the use of a number of case studies and presentations by participants followed by plenary discussions. In addition, videos and exercises are used to demonstrate the skills required for effective supervision

·   Define supervisory roles and related competencies
·   Apply goal setting and planning in order to actively influence others
·   Organize their time and use delegation as a tool to empower their staff
·   Create an energized and inspired team for better performance
·   Demonstrate coaching techniques to better manage performance
Identify staff training needs and create plans to develop others

The role of the supervisor
·   Definition of the supervisory role
·   Myths about supervision
·   Traditional functions of supervision
·   A new look at supervisory tasks
·   Supervisor tasks and responsibilities
·   Mintzberg’s ten managerial roles
·   Managerial leadership
·   Competencies for supervisory success
Goal setting for peak performance
·   Principles of planning
·   Elements of planning
·   The planning process
·   Strategies for effective goal setting
·   The evidence challenge
·   Setting ‘SMART’ goals
·   Path goal theory
·   Management by Objectives (MBO)
Organizing and delegating effectively
·   Organizing time
·   Setting priorities
·   Prioritizing using the important and urgent matrix
·   Organizing the work of others
·   The 4 ‘rights’ of delegation
·   Delegating for greater productivity
·   Degrees of delegation

Leading for results
·   Modifying your leadership style
·   The difference between managers and leaders
·   Leadership and the 4 competencies for success
·   Steps for forming a successful work team
·   Direction and support
·   Situational leadership model
·   The daily checklist for motivating staff
Coaching for success
·   The supervisor as a coach
·   Coaching activities
·   The 7 habits of highly successful coaches
·   Conducting performance reviews
·   The performance review cycle
·   Improving your interviewing skills
Developing and stretching your people
·   Training versus development
·   Recognizing training needs
·   Translating needs into objectives
·   Writing learning objectives
Techniques in developing people

Supervisors who are responsible for the work of teams, other supervisors, experienced supervisors and those who are being developed for promotion.

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Enrolled: 0 students
Duration: 5 Days
Level: All Level

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